Also
in this section:
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The
rule of thumb: every dollar invested in ease of use returns $10
to $100." Cost Justifying Ease of Use, IBM Report.
Companies are often sceptical about the benefits of usability when their IT budgets are frequently over-stretched. However, it is only in hindsight that these companies tend to learn painful yet valuable lessons in the effectiveness of usability. There are many critical benefits associated with usability, such as: |
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