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The Importance of Usability
 
Usability began to receive the recognition it deserved back in the 1980s when the importance of usability and user interface design were acknowledged:

"Interface design became important because pleasant, attractive, easy-to-use software sells well." (Sutcliffe, 1988)

As time has moved on, usability has become an established part of the development lifecycle for many companies and organizations. This is due to the benefits afforded to usability, but also due to the sometimes catastrophic problems that can arise when usability is overlooked.

 
 
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